Comparing KuCoin vs Bybit in 2024. Which Cryptocurrency Exchange Is Better?

Anton Ioffe - January 9th 2024 - 6 minutes read

In the dynamic realm of digital assets, choosing the right exchange is pivotal for both novice and seasoned traders alike. Our comprehensive analysis peeks behind the digital curtains of KuCoin and Bybit, two titanic platforms in the cryptocurrency exchange arena, to scrutinize how they stack up against each other in 2024. As we dissect their market offerings, fee structures, security protocols, and customer service experiences, join us in this deep dive to unravel which exchange could hold the keys to elevating your crypto trading journey. Prepare for an unbiased showdown that aims not just to inform but to empower your decisions in the ever-evolving cryptocurrency marketplace.

Decoding the Marketplace: KuCoin vs Bybit Exchange Analysis

KuCoin and Bybit both stand prominently as sophisticated platforms in the bustling cryptocurrency exchange market, each with its own strategic approach to attracting users. KuCoin, self-touted as the "people's exchange," heralds a massive trading volume that reflects its global reach and its mission to facilitate the free flow of digital value. With a catalog of more than 700 cryptocurrencies, it meets the needs of traders looking for variety and the ability to trade lesser-known or emerging tokens. KuCoin’s offerings are notably broad, with leveraged tokens and an Earn platform allowing users to gain through a plethora of trading options that even extend to trading competitions.

Conversely, Bybit carves its niche through a profound emphasis on derivatives and futures trading, affording its users up to 25x leverage across a diverse list of 350 cryptocurrencies. The platform is crafted to satisfy the demands of advanced traders who require deep liquidity and sophisticated trading instruments. Bybit's prestige is further buoyed by its derivatives platform that purports a compelling combination of low trading fees — a 0.02% maker fee and a 0.06% taker fee — vastly appealing to those engaged in frequent trading. This distinction makes Bybit a potent choice for traders whose strategies lean heavily on derivatives trading and who value cost-effective fee structures.

The positioning of KuCoin and Bybit within the exchange market can thus be defined by their specific appeals to different types of crypto traders. KuCoin champions accessibility and variety, potentially swaying the more explorative trader interested in the wide-ranging market of cryptocurrencies and income-generating activities. Bybit, on the other hand, caters to the more specialized needs of seasoned traders who prioritize a robustly secure and efficient platform for their high-stakes derivatives and futures transactions. The choice between KuCoin and Bybit ultimately hinges on the user’s trading preferences and the specific features that align with their investment strategies.

Understanding the fee structures of KuCoin and Bybit is essential for traders looking to maximize their returns and control costs. KuCoin implements a straightforward 0.1% flat fee for both maker and taker orders in spot trading, aligning with Bybit’s spot trading fees. However, when it comes to derivatives, KuCoin levies a slightly higher cost with a 0.02% maker fee and a 0.06% taker fee, as opposed to Bybit’s more trader-friendly 0.01% maker and 0.06% taker fees. This distinction can add up over time, especially for high-frequency derivatives traders who are attuned to even marginal differences in trading costs.

Beyond trading fees, both KuCoin and Bybit support a range of deposit methods including bank transfers, ACH, SEPA transfers, and various e-wallets, offering flexibility for users to fund their accounts. Despite the similarity in deposit options, scrutiny must be applied to the nuanced withdrawal fees, which differ based on the cryptocurrency in question. Traders must weigh the cumulative impact of these fees against their anticipated trading activity and preferred withdrawal schedules to discern which platform aligns with their cost-benefit preferences.

The pricing model of an exchange can have a profound influence on a trader's strategy. Those who engage heavily in spot trading may find little to separate the two platforms in terms of cost. However, the discerning derivatives trader will notice that Bybit's marginally lower maker fees could translate to significant savings over time, potentially making it the more cost-effective option for a trader whose approach is focused primarily on derivatives markets. Traders must therefore conduct a thorough appraisal of their trading frequency, preferred transaction types, and the weight of fees in their overall trading equation to decide which platform offers superior financial advantage for their trading habits.

Fortifying Funds: A Comparative Study of Security Protocols

When it comes to ensuring the safety and security of funds, Bybit and KuCoin take distinct approaches. Bybit has to its credit an untarnished safety record, free from notable exploits or security breaches. Their stringent security protocol employs multiple layers to protect user assets, including two-factor authentication (2FA), a multi-signature withdrawal process, and obsessively tight cold storage policies that store the majority of funds offline, away from potential vulnerabilities. Moreover, Bybit's pursuit of enhanced security is reflected in their initiative to create an audited proof of reserves, ensuring 1:1 backing of all user assets—a confidence-boosting measure for any investor.

KuCoin, on the other hand, is on a path to redemption following a significant security breach in 2020, which resulted in a loss of over $281 million from their hot wallets. Despite the initial shock to its system, KuCoin's response was commendable; they successfully froze and recovered approximately 85% of the stolen assets with the help of the crypto community and swiftly amended their security systems. Since the breach, KuCoin has not only compensated affected users but also implemented additional security measures such as enhanced 2FA, email notifications for account activity, and using cold storage to secure the majority of its digital assets. It's imperative to note that this event has been a catalyst for KuCoin's evolution towards bolstering its security infrastructure.

Although both platforms have evinced a strong commitment to security, there is a fundamental difference in their historic resilience. Bybit's spotless track record instills investor confidence, while KuCoin's proactive post-breach overhaul showcases their dedication to user security, albeit the platform's trust was previously compromised. As such, the safety quotient of each exchange is not only defined by their current security measures but also by their historical performance in safeguarding user assets. Both exchanges continuously work toward reducing risks, but Bybit's proactive and unperturbed track record offers a distinct edge in the realm of digital asset protection.

Customer Service & User Experience: KuCoin vs Bybit in the Eyes of the Consumer

In the digital trading ecosystem, efficient customer service and a seamless user experience make a substantial difference, especially when the stakes are high. KuCoin operates with a strong focus on user accessibility, offering a relatively friendly user interface that engages traders of varying expertise. Their support channels are expansive, including live chat, email support, and an extensive FAQ section ensuring that users can access assistance promptly. Despite their advantages, some users have voiced concerns about the timeliness of responses, particularly during peak trading periods.

Conversely, Bybit prioritizes a sophisticated user experience tailored towards more advanced traders. The platform’s design is sleek, albeit the advanced features can present a learning curve for newcomers. Bybit provides a comprehensive customer support system as well, with 24/7 availability through live chat and email. The standout aspect of Bybit's customer service is their rapid response rate and the technical proficiency of their support team. Traders relying on real-time decision-making particularly value this efficiency.

It's imperative to highlight that the choice between KuCoin and Bybit pivots significantly on individual user preferences and needs. For novices and intermediates who prioritize a broad range of support options and an intuitive experience may find KuCoin's approach more conducive. In contrast, seasoned traders who favor prompt, expert-level support and a more refined user interface might lean towards the experience Bybit presents. Both platforms acknowledge the criticality of continuous improvement in their service models to meet the dynamic requirements of the modern crypto trader.


This article compares the cryptocurrency exchanges KuCoin and Bybit in 2024, analyzing their market offerings, fee structures, security protocols, and customer service experiences. KuCoin is known for its variety of cryptocurrencies and income-generating activities, while Bybit focuses on derivatives and futures trading with low fees. The article emphasizes the importance of considering individual trading preferences and strategies when choosing between the two exchanges. Additionally, it discusses the fee structures, security protocols, and customer service experiences of both platforms.