Comparing KuCoin vs MEXC in 2024. Which Cryptocurrency Exchange Is Better?

Anton Ioffe - January 10th 2024 - 6 minutes read

In the dynamic realm of cryptocurrency exchanges, making a discerning choice is more than a matter of preference—it's a strategic decision that can significantly impact your trading journey. As we cast a spotlight on KuCoin and MEXC, two of the titans in the 2024 cypto-battlefield, our comprehensive comparison on fee structures, deposit versatility, platform security, and user experience promises to deliver critical insights for both novice and veteran traders. Join us as we dissect these platforms layer by layer to reveal which exchange could tip the scales in favor of your crypto endeavors this year. Whether you're a casual investor eyeing minimal fees or a high-frequency trader seeking fortress-like security, this article is your beacon through the complexities of choosing your digital trading ground.

Comparative Analysis of Trading Fees

When navigating the world of cryptocurrency exchanges, understanding the intricacies of trading fees is crucial for traders who aim to maximize their profits. KuCoin imposes a baseline fee of 0.1% for both makers and takers in spot trading, which can be reduced by holding their native KuCoin Shares (KCS) and reaching certain trading volume thresholds. This tiered system provides an incentive for users to increase their trading volume or invest in the platform's token, potentially cutting their fees down by up to 20%. For futures trading, KuCoin sets a maker fee of 0.02% and a taker fee of 0.06%, with the possibility of a negative maker fee for higher VIP levels, rewarding users who contribute significant liquidity to the platform.

In contrast, MEXC distinguishes itself by offering zero fees for both maker and taker orders in spot trading, positioning itself as an attractive choice for cost-conscious traders. For futures trading, the fees remain competitive, with a 0% maker fee and a mere 0.01% taker fee. MEXC takes it a step further by giving traders a 10% discount on future trading fees for holding their native MX tokens. This approach to trading fees can have a substantial impact, particularly on high-frequency traders who would benefit from the negligible costs associated with each transaction over time.

Withdrawal fees are another point of consideration, as they vary depending on the cryptocurrency and network congestion. Both KuCoin and MEXC adopt a dynamic schedule for withdrawal fees, ensuring users pay a charge relative to the real-time network status. While these fees do not directly correlate with the trading volume or account tier, they are a critical aspect to consider, especially for traders who frequently move funds between wallets or platforms. In light of these nuanced fee structures, traders must assess their individual trading habits and preferences to determine which exchange, KuCoin with its high-volume discounts and rewards for liquidity providers, or MEXC with its zero-fee spot trading and futures discounts, aligns best with their strategic aims.

Evaluating Deposit Methods and Asset Accessibility

KuCoin and MEXC both cater to a wide audience with their inclusive deposit methods, emphasizing their global reach and user convenience. Users can top up their accounts on KuCoin using numerous cryptocurrency options across various blockchain networks, ensuring a prompt and seamless process. For those preferring to use fiat currencies, KuCoin's collaborations with third-party providers offer a gateway, despite the attendant service charges. MEXC competes in this space with its acceptance of crypto through multiple blockchains and enhances its offering by facilitating direct bank transfers, SEPA, Apple Pay, and an array of e-wallet services. This provides MEXC users with a diverse range of options to initiate their investments quickly and efficiently.

The two platforms understand the importance of entry-level accessibility for traders from various geographies, integrating numerous fiat options to tailor user experience. While KuCoin focuses on bridging the fiat-to-crypto conversion through partnerships with payment services, making the acquisition of virtual currencies accessible even for those new to digital currencies, MEXC leverages its comprehensive support for direct fiat payment methods. The direct fiat transaction approach adopted by MEXC could appeal to users keen on circumventing intermediaries.

Ultimately, the diversity in deposit capabilities offered by KuCoin and MEXC showcases the platforms' adaptability to user preferences worldwide. KuCoin’s adaptability through third-party services caters to those who may prefer familiar payment interfaces when entering the crypto space. MEXC's broader panoramic approach in fiat transactions could be a compelling draw for users desiring a more integrated banking experience with their cryptocurrency trading activities. Each exchange employs a tailored strategy to deposit convenience, with the suitability of either platform being largely dependent upon individual traders' specific needs and circumstances.

Assessing Platform Security and User Safety

Security on cryptocurrency exchanges is a chief concern for users, with the paramount task of safeguarding digital assets from unauthorized access and potential breaches. MEXC and KuCoin both deploy a range of robust security features akin to the industry's high standards including two-factor authentication (2FA), cold storage of assets, regular security audits, and web application firewalls. MEXC incorporates security best practices such as withdrawal address whitelisting, anti-phishing codes, and login device management. Additionally, proof of reserves (PoR) audits serve to enhance transparency around asset holdings. KuCoin similarly emphasizes security, obliging users to complete know-your-customer (KYC) procedures and implementing measures like withdrawal whitelists and anti-phishing codes.

Both platforms have experienced the sting of security incidents in the past, notably KuCoin's September 2020 hack which resulted in a substantial loss of funds. Proactively, KuCoin responded by compensating affected users from its cold wallet reserves, reinforcing its commitment to user asset protection. In the aftermath, the exchange fortified its security measures, enhancing overall standards and control protocols. KuCoin further distinguishes itself by holding a partnership with Onchain Custodian, aiming to bolster fund security, and leveraging insurance to provide reassurance and potential reimbursement directly to its users in the event of security breaches.

The holistic approach to security by both MEXC and KuCoin includes not only reactive strategies for incident management but also proactive preventive measures. These include dynamic trading passwords, API security enhancements, and comprehensive cybersecurity partnerships with leading companies. For daily operations, users on either platform can implement security question settings, login safety phrases, and control over login IP addresses, alongside the universally acknowledged multi-signature authorization for fund movements. This multi-faceted security framework seeks to instill user confidence and fortify both exchanges against a landscape of ever-evolving cyber threats.

Examining Customer Support and User Experience

Both KuCoin and MEXC prioritize user experience, but their approaches exhibit subtle differences that cater to distinct trader preferences. KuCoin has honed a user-friendly interface, making it a cinch for both beginners and experienced traders to navigate the platform. Advanced features like trading bots and margin trading are intuitively integrated, appealing to a tech-savvy audience seeking a robust trading experience. MEXC, on the other hand, emphasizes educational resources, which is a boon for newcomers to the crypto space who are keen to learn while they trade. Both platforms offer mobile and web applications, ensuring accessibility and convenience for traders on the move.

When it comes to customer support, responsiveness, and effectiveness are key. MEXC delivers 24/7 customer service through chat and email, complemented by a well-organized FAQ section that helps users troubleshoot common issues swiftly. However, MEXC's customer support is critiqued for its response to unusual coin price issues, underscoring the importance of non-technical support in user satisfaction. Conversely, KuCoin's customer support has faced criticism for its slow response times, and users have reported feelings of interacting with bots rather than human beings. This can lead to frustration, especially when traders seek immediate, empathetic, and clear guidance amidst a market that never sleeps.

Intriguingly, the community and social engagement aspects can sway users toward one platform over another. Both exchanges have carved out significant online communities where traders can discuss trends, share tips, and offer peer support. These social dimensions lend a degree of loyalty and community spirit that extends beyond the platforms’ primary service offerings, creating a more immersive and communal trading environment. The presence and activeness of these communities might hold considerable weight for users who value a sense of belonging and collective intelligence in their trading journey.


In the article "Comparing KuCoin vs MEXC in 2024. Which Cryptocurrency Exchange Is Better?", the author conducts a comprehensive analysis of KuCoin and MEXC, two prominent cryptocurrency exchanges, focusing on trading fees, deposit methods, platform security, and user experience. Key takeaways include KuCoin's tiered fee structure and rewards for liquidity providers, while MEXC offers zero fees for spot trading and discounts for futures trading. Both platforms provide diverse deposit options but differ in their approach. Security measures are robust on both platforms, with proactive and reactive strategies in place. Finally, user experience and customer support vary, with KuCoin offering a user-friendly interface and MEXC emphasizing educational resources. The presence of active online communities is also highlighted as an important aspect for traders.